Santa Ana Auto Repair

Needed a new shop to get my car work done and I went to this one per a recommendation that I had. There was some time logistics issue but that was my fault for not calling in to verify. Met up with Andrew who opened up shop and he was very easy to talk to and knew a lot about cars in general. Told them what was going on with my car and they said they'd take a look at it. Met with Adam the owner once he got into the office and again very knowledgeable. I knew my car had coolant problems and sure I could have maybe found the issues myself in the future but they told me what needed to be done and I said let's go ahead and do it. I also sat in the office for most of the day which was nice because they allowed for it and this let me get my work done without having to walk to a coffee shop. My car was finally fixed later in the day and there has been a noticeable difference. One thing to note as well was that my air conditioner was not cooling as much. I told this to Adam and he said that we could try to fix the AC or wait for the rest of the repairs to be done and assess it then. I'm glad I wasn't just told that my AC needed repairs as the coolant problems were the cause of my AC not cooling the car well. The rate for labor is worth the cause and the team stands behind their work. We're definitely going here in the future for any repairs/work on our cars.

Always excellent reliable service.

Saddleback Auto is truly an amazing find. The owners are dedicated to their mission to be the best. They explain all details of work that needs to be done by lifting the hood and showing you exactly. Their techs are very good at what they do and best of all, they charge a fair price. Angela M.

Trust worthy guys willing to work with you. Diagnosed an engine performance issue that 3 other shops could not figure out or just wanted to throw parts at. Only light upsell on additional "recommended" services. Finding a good shop isn't easy these days, I highly recommend Saddleback Automotive.

Trust worthy guys willing to work with you. Diagnosed an engine performance issue that 3 other shops could not figure out or just wanted to throw parts at. Only light upsell on additional "recommended" services. Finding a good shop isn't easy these days, I highly recommend Saddleback Automotive.

Awesome guys to work with. Explained the problem and gave me options to stay within budget. I’ll never go to a dealership again!!

We have used Saddleback Automotive for well over a decade, and they still service two of our cars that started out with them. Our oldest is a 2000 Toyota 4Runner with almost 200,000 miles. We have had it serviced there regularly and it's just starting to need new parts. When the check engine light came on I drove in and Adam did a system check immediately. The bad news, it's 24 year old Catalytic converter needed replacing. I debated, asking a relative and Adam, both suggested to go ahead and we did. The cost was far less than anticipated and I look forward to more years with our all purpose 4Runner.

Always a 5 star experience at Saddleback. Adam and his team are true professionals. Honest, caring and most importantly great service.

By far the best auto specialists around. I’ve been going there for years! Great work and great prices. Trustworthy and skilled. Adam and the guys are very professional. Highly recommended

100% satisfied all expectations were exceeded