Santa Ana Auto Repair

357 reviews
2130 Ritchey St
Santa Ana, CA 92705
(714) 360-0091
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5

Thank you for giving us a 5-star rating, William!

- Saddleback Automotive
5

Great service. Always feel like I get a honest estimate from Saddleback. Highly recommend.

Thank you, Will, for the 5-star review! We're thrilled that you consistently have a positive experience at Saddleback. Providing honest estimates is a top priority for us, so we're glad that it shines through. We appreciate your recommendation and hope to continue exceeding your expectations in the future.

- Saddleback Automotive
5

Adam and his team are top notch. Very knowledgeable, and informative.

Thank you for the fantastic review, Jon! We are thrilled to hear that you had a great experience with us. Our team takes pride in providing exceptional service and we are glad that we exceeded your expectations. We look forward to serving you again in the future!

- Saddleback Automotive
5

Professional, transparent, and honest. Highly recommend in conducting business with Adam and his center.

Thank you, Jasyne, for choosing our center! It's great to hear that you had a positive experience with Adam and our team. Your recommendation means a lot to us! We look forward to serving you again in the future.

- Saddleback Automotive
5

Needed a new shop to get my car work done and I went to this one per a recommendation that I had. There was some time logistics issue but that was my fault for not calling in to verify. Met up with Andrew who opened up shop and he was very easy to talk to and knew a lot about cars in general. Told them what was going on with my car and they said they'd take a look at it. Met with Adam the owner once he got into the office and again very knowledgeable. I knew my car had coolant problems and sure I could have maybe found the issues myself in the future but they told me what needed to be done and I said let's go ahead and do it. I also sat in the office for most of the day which was nice because they allowed for it and this let me get my work done without having to walk to a coffee shop. My car was finally fixed later in the day and there has been a noticeable difference. One thing to note as well was that my air conditioner was not cooling as much. I told this to Adam and he said that we could try to fix the AC or wait for the rest of the repairs to be done and assess it then. I'm glad I wasn't just told that my AC needed repairs as the coolant problems were the cause of my AC not cooling the car well. The rate for labor is worth the cause and the team stands behind their work. We're definitely going here in the future for any repairs/work on our cars.

Thank you for taking the time to share your experience, A N! We're glad you chose our shop and that you had a positive experience with our team. It's great to hear that you found our staff knowledgeable and that you appreciated the convenience of being able to work in our office. We're also happy to hear that the repairs to your car were successful and that you noticed a difference. We look forward to serving you again in the future!

- Saddleback Automotive
5

Needed a new shop to get my car work done and I went to this one per a recommendation that I had. There was some time logistics issue but that was my fault for not calling in to verify. Met up with Andrew who opened up shop and he was very easy to talk to and knew a lot about cars in general. Told them what was going on with my car and they said they'd take a look at it. Met with Adam the owner once he got into the office and again very knowledgeable. I knew my car had coolant problems and sure I could have maybe found the issues myself in the future but they told me what needed to be done and I said let's go ahead and do it. I also sat in the office for most of the day which was nice because they allowed for it and this let me get my work done without having to walk to a coffee shop. My car was finally fixed later in the day and there has been a noticeable difference. One thing to note as well was that my air conditioner was not cooling as much. I told this to Adam and he said that we could try to fix the AC or wait for the rest of the repairs to be done and assess it then. I'm glad I wasn't just told that my AC needed repairs as the coolant problems were the cause of my AC not cooling the car well. The rate for labor is worth the cause and the team stands behind their work. We're definitely going here in the future for any repairs/work on our cars.

Thank you for taking the time to share your experience, A N! We're glad you chose our shop and that you had a positive experience with our team. It's great to hear that you found our staff knowledgeable and that you appreciated the convenience of being able to work in our office. We're also happy to hear that the repairs to your car were successful and that you noticed a difference. We look forward to serving you again in the future!

- Saddleback Automotive
5

Always excellent reliable service.

Thank you, Steve, for your wonderful review! We're thrilled to hear that you consistently receive excellent and reliable service from us. Providing top-notch customer satisfaction is always our priority. We look forward to serving you with excellence in the future!

- Saddleback Automotive
5

Saddleback Auto is truly an amazing find. The owners are dedicated to their mission to be the best. They explain all details of work that needs to be done by lifting the hood and showing you exactly. Their techs are very good at what they do and best of all, they charge a fair price. Angela M.

Thank you, Angela, for your fantastic review! We're thrilled to hear about your positive experience at Saddleback Auto. Our commitment to transparency and expertise in fixing your vehicle is matched by our fair pricing. We're here to help whenever you need us!

- Saddleback Automotive
5

Trust worthy guys willing to work with you. Diagnosed an engine performance issue that 3 other shops could not figure out or just wanted to throw parts at. Only light upsell on additional "recommended" services. Finding a good shop isn't easy these days, I highly recommend Saddleback Automotive.

Dear Marty, thank you for the glowing review! We're thrilled to hear that we were able to diagnose and resolve your engine performance issue efficiently. Our team takes pride in providing trustworthy and comprehensive service. If there's anything else we can assist you with, please don't hesitate to reach out.

- Saddleback Automotive
5

Trust worthy guys willing to work with you. Diagnosed an engine performance issue that 3 other shops could not figure out or just wanted to throw parts at. Only light upsell on additional "recommended" services. Finding a good shop isn't easy these days, I highly recommend Saddleback Automotive.

Dear Marty, thank you for the glowing review! We're thrilled to hear that we were able to diagnose and resolve your engine performance issue efficiently. Our team takes pride in providing trustworthy and comprehensive service. If there's anything else we can assist you with, please don't hesitate to reach out.

- Saddleback Automotive
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