I have been going here for several years, bringing different cars for service/repair, and have always been satisfied and more. I noticed the one negative review (no narrative that I could find) and thought I should "set the record straight", so to speak. These guys are great. They do good work, the prices are reasonable and they stand behind everything they do. Adam (the owner) is the best.. They've worked on everything from my 1996 Dodge Ram 1500, 2001 Lexus IS300, 2005 Jaguar HK8, 2011 Cadillac CTS and 2004 Chevy SSR. They recently solved a big problem for me on my wife's 2015 Lexus nx 200t and I am completely satisfied with the job. Outstanding customer service! They do all of my automotive work that is not covered under a MFG warrantee. As soon as the car is out of warrantee, it goes here for all of it's service. They're great at what they do, and I highly recommend this shop.
Thank you, Ken, for choosing Saddleback for your vehicle needs. We greatly appreciate your loyalty to us and thank you for sharing your experience with us! It's our priority to provide a top-notch experience every time. We look forward to serving you again soon!
- Saddleback Automotive