Santa Ana Auto Repair

357 reviews
2130 Ritchey St
Santa Ana, CA 92705
(714) 360-0091
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5

Smelled gas when operating our MR2 and it was time for an oil change. Made an appointment and waited for a call to discuss what was needed. Seals around fuel injectors were leaking and needed to be replaced. The vehicle is 35 years old, so I suggested perhaps the fuel injectors should be replaced as well. Adam explained the process and the potential costs. Adam gave me a rough estimate and I authorized a max budget to get all of the work done. If the budget was going to be exceeded, Adam said he would call and discuss any new issues. The work was done on time and under budget. As cars become more complex, we consumers are at greater disadvantages when discussing potential services and repairs. I trust Saddleback Automotive to do the work requested and not to try and upsell or push unnecessary services.

Hi Jerome, thank you so much for taking the time to provide positive feedback. We are so delighted that you rate our service a 5 star as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes. Adam Gedik| 714-662-3838

- Saddleback Automotive
5

Adam was honest and upfront about what needed to be repaired/fixed and what items could wait. He listened to what my plan was for my car (temporary use) and came up with a recommended plan. Will definitely use him in the future.

Dear Mr. Wong, It was a pleasure serving you and your 2013 Nissan Leaf. We really appreciate you taking the time to share your feedback and being so open with us about your temporary use of your vehicle, which help better assist you! We are glad you felt Adam was Honest and upfront with you. We hope you'll come and see us again soon! Adam Gedik and The Saddleback Team | 714-662-3838

- Saddleback Automotive
5

Adam and his team did an excellent job performing the annual service on my Porsche 911. I highly recommend them.

Dear Mr. Vasquez, We're happy you had a fantastic time with us! Thanks for your trust on your annual service on your 2013 Porsche, 911 Carrera. We're thankful for amazing NEW customers like you. We hope to see you again soon! Adam Gedik and The Saddleback Team | 714-662-3838

- Saddleback Automotive
5

Very professional service. Communication was great. I would definitely recommend! Services: Electrical, Engine repair, Auto engine tuning, Brake service & repair

“Hi Bob, thanks for the excellent feedback! We appreciate your business and hope to see you again soon.” Adam Gedik | 714-662-3838

- Saddleback Automotive
5

Great attitude. Polite. Finished on time.Followup was excellent! Service: General repairs & maintenance

Hello, Mr. Luckey! AWESOME last name by the way :) Thank you for taking the time to give your feedback about us. We really appreciate it. Looking forward to seeing you and your vehicle here at Saddleback Automotive again soon. Please let us know about your future experiences. kind regards, Natalie Toledo, Admin. Assistant and The Saddleback TEAM| 714-662-3838

- Saddleback Automotive
5

Adam and staff are wonderful, honest, and friendly. I intentionally didn’t tell them I had an issue with a tire, just to see if they found it. They passed the test. Call in ahead of time to book an appointment for regular maintenance and service. It’ll save you time. Will be a return customer, for sure. Service: General repairs & maintenance

Hello Guada, Thank you for the wonderful review and for taking the time to share your feedback with Saddleback Automotive. Our customer satisfaction and efficiency are at the top of our list! We are ecstatic our technicians passed the test and found the issue with your tire Haha. We appreciate the challenge. Please come see us soon, but not too soon! kind regards, Natalie Toledo, Admin. assistant and The Saddleback TEAM | 714-662-3838

- Saddleback Automotive
5

Adam is a very stand up guy and I trust him with my 2001 Cobra. Only downside is that they are usually very busy so I will need to schedule an appointment for other jobs that need to be addressed. Services: Oil change, General repairs & maintenance

Hi! Thanks for leaving a review, your trust and for mentioning the ONLY downside is that we are usually very BUSY. You’re right! Adam and the Saddleback team always go above and beyond to satisfy your every need when it comes to your vehicle. Therefore, there is no surprise as to why we are ALWAYS very busy, but just make sure to make an appointment when you're ready to secure a spot. hope to see you soon! Natalie Toledo, Admin Assistant and The Saddleback TEAM | 714-662-383

- Saddleback Automotive
5

Adam and his crew always do a thorough and excellent job. Trustworthy to never overcharge for unnecessary work. Highly recommend. Service: General repairs & maintenance

Dear Mr. Womack, We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for your business and your HIGH Recommendation. We hope to see you again soon! Natalie Toledo, Admin. Assistant and The Saddleback TEAM | 714-662-3838

- Saddleback Automotive
5

Adam and his team have taken care of our 3 vehicles for years. We feel they are honest and do good work. They have gone above and beyond to provide excellent service for us many times. Services: Electrical, Air & cabin filter replacement, Carburetor cleaning, Brakes, Steering & suspension repair, Brake service & repair, Air conditioning, Engine repair, Auto engine diagnostic, Tires, General repairs & maintenance, Oil change, Electrical repair, Wheel alignment

Jeanne, I'm happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know Best, Adam Gedik | 714-662-3838

- Saddleback Automotive
5

We have serviced our cars with Saddlenback Automotive for a decade, and those cars are still running well. Our 2000 Toyota 4Runner was just in for a damaged tire and Adam and Juan treated us like family, they know our vehicles so well. From our 22 year old 4Runner to a Corvette V06, as well as our 2006 Ford Explorer, they keep our vehicles in tip top shape. When it's time I'll bring in my Tesla model 3 for a tire rotation too.

Hello Paul, Thank you for the wonderful review and for taking the time to share your feedback about all the services on all your vehicles (2000 Toyota 4Runner, Corvett V06, and 2006 Ford Explorer) with The SADDLEBACK AUTOMOTIVE Team. Adam and Aaron's priority is customer service, and we are ecstatic that they met that mark! Kind folks like you make our job a pleasure. After a whole decade of working together ...you are FAMILY. Can't wait to service your Tesla Model 3 soon!! kind regards, Adam Gedik and The Saddleback Team| 714-662-3838

- Saddleback Automotive
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