5

Best auto repair shop in the OC. This shop always has some cool cars in for work. Never know what you're going to see in there, from mild to wild. I've had my 2015 Jeep and my 2007 Shelby serviced here. Work is always excellent! They are always busy, so be patient when booking an appointment. It's worth the wait!

Hey, Man! it’s always a pleasure seeing you. Thanks so much for the biggest hype ever and good vibes. You’ve always taken the time to appreciate what we do best and the is to care for you and your vehicle! We’re happy that you’re happy, and we’re looking forward to your next visit. Hurry back! The Executive Admin Assistant Natalie Toledo and The Saddleback Automotive Team| 714-662-3838

- Saddleback Automotive
5

I have been going to Saddleback since 2015, and in the last 7 years I have always received excellent service. I have had some accidents, usual repairs, smog testing needed and always had a wonderful experience here. I recommend Saddleback to anyone who needs reliable, hard working, fast mechanic service.

Erin! Experiences like yours are far too common. I’m so glad we were able to help you feel comfortable enough to have you keep coming back after all these years. I’m also happy that we were able to help you resolve all your problems from minor accidents to the basic Maintenace needs. Thanks for placing your trust in us when it comes to your vehicle and your willingness to share. The executive admin Assistant Natalie Toledo and The Saddleback Autonotive TEAM| 714-662-3838

- Saddleback Automotive
5

Thank you Julien for the glowing 5-star review! We're delighted to hear that you had a fantastic experience with us. Our team works hard to provide top-notch service, and we're thrilled that we exceeded your expectations. If there's anything else we can do to make your experience even better, please let us know. We look forward to serving you again soon!

- Saddleback Automotive
5

Adam and everyone at Saddleback are amazing. Great service. Great experience.

We appreciate your amazing review, Linda! Our team at Saddleback is thrilled to hear about your great experience. Thank you for choosing us - we look forward to serving you again soon!

- Saddleback Automotive
5

Thank you for taking the time to leave us a 5-star rating, Eduardo! We are delighted to know that you had a great experience with us. If there is anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again soon!

- Saddleback Automotive
5

Customer service was excellent, everyone here was very friendly! I love the "by appointment" system. My car knowledge is very limited, my dad use to handle everything car related so I was very worried about being taken advantage of; However, I felt their prices were very fair ( less than I expected for the work done), I didn't feel like they were advising me to do any unnecessary work. I can happily say I found my home for car maintenance & any issues. Thanks for taking care of me guys!

Yasmine, thank you for such a heartwarming review! We are thrilled to hear that our customer service exceeded your expectations and that you felt comfortable with us. Our team takes pride in providing honest advice and fair prices. We are pleased to have earned your trust as your go-to for car maintenance and repairs. Your satisfaction is our top priority, and we can't wait to serve you again.

- Saddleback Automotive
1

I recently purchased a x5 from someone who spent over $4k on repairs and maintenance servicing the vehicle at this place and I can assure you they don’t know what they’re doing. Here’s a list of faults over a span of one year after service was done here: -Charged previous owner TWICE for the same part replacement within months of each other. This should have been covered the second time no charge. -Changed the oil but don’t know what they put in (sticker in car didn’t match oil type on invoice). Also car has complained twice about low oil even though there are no leaks (validated at BMW dealership) -Replaced all 4 front control arms and literally a year later they are leaking and need replacement. BMW suggested they either used cheap non-oem parts or didn’t do the install properly. Costing me another $1600 now to do it right. -Attempted twice to perform repair for the same engine error code being thrown. Same code is still popping up less than a year later. Obviously they still don’t know what it is. Do yourself a favor and take your car to a place with OEM parts and skilled technicians and have it serviced right! Terrible experience and I’m paying again for all the issues that this place claimed they fixed

4

Adam is great, I’ve been going to Saddleback for about 6 years and I wouldn’t go anywhere else. Every repair has been completed on time and I have had no issues and I feel like his pricing is fair. Definitely miss Natalie (the office manager) 😢 but still receiving great service.

Awwwww So happy to hear you are still getting taken care of and still part of the Saddleback family, I wouldn't have it any other way! :) I definitely Miss you too! Hope to see you again soon! Natalie and the Saddleback Team | 714-662-3838

- Saddleback Automotive
5

I’ve driven by this shop thousands of times and finally discovered it as a top-notch, reputable, honest and knowledgeable mechanic. I’ve been bringing my truck to the dealer and kept getting up sold and run around in circles. Finally, after a visit to Saddleback, my truck is driving smoothly and is happy once again. Thank you!

We appreciate your kind words, Meesh! It's wonderful to hear that you had a positive experience at our shop. We always strive to provide top-notch service and ensure your satisfaction. If you need any further assistance with your truck, feel free to reach out. Take care!

- Saddleback Automotive
5

Thank you Erin for the 5-star rating! We are happy to hear that you had a great experience with us. If you need any assistance in the future, feel free to reach out. We look forward to serving you again!

- Saddleback Automotive