Santa Ana Auto Repair

362 reviews
2130 Ritchey St
Santa Ana, CA 92705
(714) 360-0091
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By Appointment Only
5

I found this place while looking for a place to replace a battery that AAA didn’t have available, plus I had a nail in my tire. Although it is “appointment only”, Adam saw that I had to leave my car running and was truly stressed about my situation. Not only did he take me in and get me completely fixed, he was transparent with pricing and made it a fair deal. This is now my “shop” for all my cars. THANK YOU ADAM!!

Thank you Vito for the great feedback! We are happy to hear that we were able to provide you with a stress-free experience and that Adam took great care of you. We strive to be transparent with our pricing and ensure that our customers feel valued. We look forward to being your go-to shop for all your car needs!

- Saddleback Automotive
5

I have been using Saddleback and recommending them for over 10 years. Adam is honest and professional you want to work on your car.

Thank you for being a loyal customer for the past 10 years! We are delighted to hear that you have had such great experiences with Adam. Your recommendation means a lot to us!

- Saddleback Automotive
5

(Translated by Google) Very good experience, good price, excellent customer service, they answered all my questions and they got me the best price. I highly recommend it, thank you Adam! (Original) Muy buena experiencia, buen precio, excelente atención al consumidor, me respondieron todas mis preguntas y me consiguieron el mejor precio. Lo recomiendo a ojos cerrados, gracias Adam !

Thank you, Leyla! We're thrilled to hear about your great experience. We take pride in providing excellent customer service and ensuring the best prices possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

- Saddleback Automotive
5

(Translated by Google) Very good experience, good price, excellent customer service, they answered all my questions and got me the best price. I recommend it with closed eyes, thanks Adam! (Original) Muy buena experiencia, buen precio, excelente atención al consumidor, me respondieron todas mis preguntas y me consiguieron el mejor precio. Lo recomiendo a ojos cerrados, gracias Adam !

5

Our 2006 Ford Explorer has been running perfectly and then I noticed a squeeling noise from the engine. I brought it right into Saddleback, where it's been serviced for years. They said it was the old Serpentine belt and changed it. I looked up the life expectancy of that belt and google said 50,000-100,000 miles. The Explorer had around 100,000 miles so it was just in time. Quickly and reasonable done.

Thank you for choosing us to service your Ford Explorer, Jeanne/Paul! We're glad we could help you with the squealing noise and replace the serpentine belt in a timely manner. If you have any other concerns or need further assistance, please don't hesitate to reach out.

- Saddleback Automotive
5

Great service and great prices

Thank you, Glenn, for your kind words! We're thrilled to hear that you had a great experience with us. Providing excellent service at competitive prices is always our priority here. We look forward to serving you again soon!

- Saddleback Automotive
5

The crew at Saddleback is very knowledgeable and is very straightforward. They really know a lot about German cars and I recommend them to anyone who asks.

Thank you for your fantastic review, David! We're thrilled to know that our knowledgeable and straightforward team exceeded your expectations. Helping you with your German car was our pleasure, and we appreciate your recommendation. If there's anything else we can do for you, please don't hesitate to reach out.

- Saddleback Automotive
5

Thank you for the five-star rating, Khatchig! We're thrilled to see that you had a great experience with us. If there's anything else we can do to serve you better, please let us know. We look forward to seeing you again soon!

- Saddleback Automotive
5

I’ve been coming to Saddleback for years now, I really appreciate how honest Adam and the team is with my car. They always get me in and out in proper time. I mostly do just oil changes and regular auto care but even when I have more concern over something they always make sure they do proper care and inspection with it. They also let me know what is coming up and to look out for, for example next visit I might want to do new brakes because they are getting too low, brake flush, air cabin filters, etc, I really appreciate it because it gives me time to prepare and save up for it so it doesn’t become stressful finding out day of. I highly recommend coming for your next visit!!

Thank you, Miranda, for being a loyal customer and for your kind words! We're delighted to hear that you appreciate our honest and efficient service. It's our pleasure to keep you informed about your car's needs and help you plan ahead. We're grateful for your recommendation and look forward to your next visit.

- Saddleback Automotive
5

Thank you for taking the time to leave us a perfect rating, Andrew! We are thrilled to hear that you had a great experience with us. If there is anything else we can do to make your experience even better, please let us know. We look forward to serving you again soon!

- Saddleback Automotive
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